Monday, June 16, 2014

Mad As A Hatter

Photo Sharing and Video Hosting at Photobucket

A client told me a story about an employee whose behavior “just makes her mad”. It took thirty minutes of focused conversation to uncover the root of her anger at the employee, and it turned out to be something small; a consistent work habit that the manager objected to.

As we talked it out, the manager opened up a new awareness regarding that habit and she came up with a plan to help the employee improve. Recognizing the reason for the behavior dissipated her anger and allowed her to see the situation differently.

When an employee’s behavior makes you mad what’s the first thing you do?
I suggest that your first move should be to NOT get mad, and shift your thinking to the employee’s intention. Then, start asking questions. Of yourself.

It’s bad news when managers become known as someone who responds “emotionally’. When someone's behavior makes you mad go on a hunt. There is often some missing piece of information that “changes everything” and the thing that you got angry about isn’t that thing at all.

So first, examine your response. Get specific and take a fresh look at what it was that made you mad. Why did you respond this way? Is your response part of a a consistent pattern that you haven’t noticed until now? If you aren’t sure, this is an ideal question to ask your peers or your colleagues.

After you’ve started to pay attention to your own anger/annoyance responses start observing the other managers’ responses. Do you like what you see? Is there behavior conducive to creating better outcomes? Are there some managers on the team who are, in fact, known as people who respond emotionally?

Everything you say and do at work have an outcome in mind. When that’s true it’s easier to self-assess on the fly and modulate your anger responses.

Try this for the next three days: whenever you feel angry or annoyed at an employee, stop and write it down. Later, give some careful thought to the employee and his reason for the behavior. Soon…talk about it with the employee and take some action to change.

32 comments:

Anonymous said...

It is basically caused by the backward flow of the hydrochloric acid from stomach towards esophagus.
High-fat foods and hot foods or too slimy foods increase the acid amount, so
keep away from consuming them. In a downward motion cut around each side of the core.


my blog: acid reflux treatment

Jordans Nike said...

cheap jordans, cheap jordan, jordan shoes for cheap, ugg australia, ugg, wholesale jordan shoes, Cheap LV Handbags, uggs on sale, Bags Louis Vuitton, ugg pas cher, ugg soldes, wholesale jordan shoes, Cheap jordans, cheap jordans, Cheap Nike jordan shoes, Discount Louis Vuitton, air jordan shoes, cheap nike jordan shoes, discount nike jordans, Discount LV Handbags, Cheap Louis Vuitton Handbags, uggs outlet, cheap jordan shoes, wholesale jordan shoes for sale, ugg boots

Guo Guo said...

guowenhao20150404
kate spade outlet
tory burch outlet online
ray ban uk
chanel handbags
ed hardy t-shirts
cheap nfl jerseys
lebron james shoes
kobe bryants shoes
burberry outlet
new balance 574
louis vuitton
ray ban sunglasses online
supra shoes
lacoste polo shirts
michael kors outlet
louis vuitton outlet
kate spade handbags
mont blanc pens
lacoste shirts
kobe bryant shoes
puma sneakers
true religion jeans outlet
cheap snapbacks
abercrombie and fitch
air jordan 4
true religion jeans
true religion jeans sale
insanity
beats by dre
kate spade handbags
michael kors handbags
cheap oakleys
longchamp handbags
michael kors outlet
ray ban aviators
ray ban sunglasses uk
polo ralph lauren outlet
links of london
mac cosmetics
ray ban outlet

Guo Guo said...

guowenhao0505
ray ban sunglasses
lebron 12
tods shoes
tory burch outlet
burberry outlet store
cheap jordans
iphone 6 plus cases
rolex watches
coach outlet online
salomon shoes
abercrombie
tory burch outlet online
calvin klein underwear
pandora charms
air jordan 11
burberry outlet online
cheap jordans
kate spade outlet
air jordan 6
ray ban aviators
coach outlet store
fitflop shoes
valentino outlet
louis vuitton
chanel outlet
adidas shoes
chanel handbags
ray ban wayfarer
louis vuitton handbags
oakley sunglasses
prada handbags
timberland shoes
burberry factory outlet
ed hardy t-shirts
celine outlet online
tory burch flats
chanel 2.55
kate spade outlet
lacoste polo shirts
lululemon

One J said...

coach factory outlet
aviator sunglasses
jordan 8 playoffs
hollister
timberlands
louis vuitton
michael kors outlet online
ralph lauren outlet
louis vuitton handbags
michael kors bag
new jordans
jordan concord 11s
michael kors outlet
louis vuitton
chi flat iron
polo outlet
coach factory outlet
abercrombie kids
adidas running shoes
michael kors outlet
red christian louboutin
michael kors watches
jordan 13
jordan 5
fake oakleys
air jordans
louis vuitton
20150529yuanyuan

Lin Shijun said...

xiaoxiong 6.30
chanel outlet
michael kors uk
abercrombie
true religion
ghd flat iron
pandora rings
jordan pas cher
ray ban sunglass
louis vuitton
coach factory outlet
louis vuitton outlet
celine bag
christian louboutin outlet
kobe 8
adidas shoes
michael kors outlet
michael kors
concord 11
coach outlet
longchamp
air jordan 13
michael kors handbags
louis vuitton outlet
coach outlet
michael kors handbags
michael kors
ralph lauren outlet
polo ralph lauren outlet
air jordan 11
christian louboutin outlet
coach outlet online
christian louboutin outlet
coach outlet
hermes belts
coach outlet store online
abercrombie and fitch
longchamp pas cher
abercrombie outlet
gucci outlet online
oakley sunglasses

Wenhao Guo said...

los angeles clippers jerseys
nike store
dallas cowboys jersey
chelsea jersey
ray ban outlet
dwyane wade jersey
air jordan shoes
nike huarache
nike trainers
nike free uk
eagles jerseys
mulberry outlet
prada outlet
evening dresses
kate spade sale
cheap wedding dresses
new york knicks jersey
tim duncan jersey
true religion sale
cleveland cavaliers jersey
swarovski uk
michael kors outlet
toms shoes outlet online
manchester united jersey
michael kors handbags,michael kors outlet,michael kors outlet online,michael kors,kors outlet,michael kors outlet online sale,michael kors handbags clearance,michael kors purses,michaelkors.com,michael kors bags,michael kors shoes,michaelkors,cheap michael kors
stuart weitzman sale
nike free run
mizuno running shoes
kate spade outlet
air jordan shoes
yongri0715

Zheng junxai5 said...

2015-07-24 zhengjx
coach factory outlet
chaussure louboutin pas cher
abercrombie kids
pandora jewelry outlet
prada shoes
ralph lauren pas cher
cheap soccer jerseys
beats headphones
coach outlet store online
kate spade outlet
cheap ray bans
oakley outlet store
toms outlet store
retro jordans
michael kors outlet
kate spade outlet
air max 2015
ed hardy outlet
louis vuitton sacs
coach outlet store online
ray ban sunglasses
hollister outlet
cheap jordans free shipping
michael kors
michael kors outlet online
cheap air max
true religion jeans
true religion outlet
coach outlet
air max uk
gucci belt
mont blanc pens
ray ban sunglasses
pandora jewelry sale
michael kors purse
nike air force pas cher
snapbacks hats
true religion sale
sac louis vuitton
ray-ban sunglasse

Wenhao Guo said...

moncler outlet
cardinals jersey
larry fitzgerald jerseys,kevin kolb jerseys,patrick peterson jersey,andre ellington jersey,larry fitzgerald jersey,calais campbell jersey,deone bucannon jersey,andre ellington elite jersey,darnell dockett jersey,michael floyd jersey,sam acho jersey
nike store
nike free uk
true religion jeans, http://www.truereligionjeansoutlet.com
oakley sunglasses
cheap jordans
kobe 9 elite
north face outlet
true religion outlet, http://www.truereligionoutletstore.us.com
falcons jersey
true religion jeans,cheap true religion jeans,true religion jeans wholesale,true religion outlet,true religion sale,true religion outlet online
hermes bracelet
nike trainers
nike trainers,nike trainers uk,cheap nike trainers,nike shoes uk,cheap nike shoes uk
bears jerseys
the north face uk
nike air max
mulberry outlet
cheap oakley sunglasses, http://www.oakleysunglasseswholesale.in.net
phil mcconkey jersey,odell beckham jr jersey,michael strahan jersey,chris snee jersey,larry donnell jersey,peyton hillis jersey,carl banks jersey,lawrence taylor jersey,phil mcconkey jersey,justin tuck jersey,michael boley jersey,chase blackburn jersey
san francisco 49ers jerseys
nike air max uk
the north face jackets
prada outlet
mizuno running
ahmad bradshaw jersey,josh mcnary jersey,andrew luck jersey,donte moncrief jersey,delano howell jersey,robert mathis jersey,andrew luck jersey,trent richardson jersey
lebron 12 shoes
mbt shoes
yongri0811

mao qiuyun said...

longchamp outlet
polo ralph lauren outlet
kate spade outlet
the north face uk
seattle seahawks jerseys
toms shoes
boston celtics jersey
iphone 6 cases
asics shoes
monster beats
swarovski uk
the north face outlet store
oakley sunglasses
new england patriots jerseys
kate spade uk
basketball shoes,basketball sneakers,lebron james shoes,sports shoes,kobe bryant shoes,kobe sneakers,nike basketball shoes,running shoes,mens sport shoes,nike shoes
supra shoes
coach factory outlet
oakley sunglasses
puma sneakers
babyliss
kobe 9 elite
louis vuitton bags
fitflop shoes
ray ban uk, http://www.raybansunglass.co.uk
air jordan 13
coach factory outlet
michael kors outlet, http://www.michaelkors-outlets.us.com
karen millen uk
jordan 4
air jordan shoes
louis vuitton outlet
ray ban sunglasses
pandora charms
ugg boots
coach outlet
abercrombie
0821maoqiuyun

John said...

201598yuanyuan
louis vuitton handbags
michael kors outlet online
adidas running shoes
timberland boots
nike roshe run
louis vuitton outlet
ghd hair straightener
air jordan retro
louis vuitton
air force 1
michael kors outlet
coach factory outlet
nike running shoes for women
tory burch outlet online
ghd hair straighteners
ray ban wayfarer
polarized sunglasses
louis vuitton handbags
burberry outlet
louis vuitton handbags
louis vuitton outlet
louis vuitton purses
louis vuitton outlet
true religion outlet
christian louboutin outlet
ray ban outlet
coach factory outlet
jordan 11s
uggs on sale
ralph lauren uk
coach outlet

Wenhao Guo said...

michael kors online outlet
uggs outlet
nike air foamposite one,foamposite,foamposites,foamposite release 2015,foamposite sneakers,foamposites for sale,foamposite gold
north face jackets,north face,the north face,northface,north face outlet,north face jackets clearance,the north face
true religion jeans,cheap true religion jeans,true religion jeans wholesale,true religion outlet,true religion sale,true religion outlet online
golden state warriors
wedding dresses
oakley outlet
ralph lauren sale
instyler ionic styler,instyler,instyler ionic styler pro
prada handbags
chicago blackhawks
michael kors handbags
michael kors uk
valentino shoes
bottega veneta outlet online
ugg uk outlet
louis vuitton outlet online
michael kors outlet online
ugg outlet store
louboutin uk
salomon speedcross 3
ray ban sunglasses
nike soccer shoes
ugg boots outlet
true religion jeans
new york giants
michael kors factory store,michael kors outlet online sale,michael kors,kors outlet,michael kors outlet,michael kors handbags,michael kors outlet online,michael kors handbags clearance,michael kors purses,michaelkors.com,michael kors bags,michael kors shoes,michaelkors,cheap michael kors
cyber monday
nike roshe run
mont blanc
michael kors handbags
dddd1031

chenlina said...

chenlina20160120
true religion outlet
polo ralph lauren
ugg sale
michael kors outlet clearance
louis vuitton purses
ugg boots outlet
replica watches
toms wedges
uggs outlet
abercrombie & fitch
louis vuitton outlet
louis vuitton
ugg slippers
coach factory outlet
louis vuitton handbags
cheap nfl jerseys
nike air max
coach outlet
michael kors handbags
michael kors outlet
ugg boots
nike trainers uk
hollister clothing
louis vuitton outlet online
uggs outlet
christian louboutin outlet
official coach factory outlet
toms outlet
abercrombie and fitch new york
longchamp outlet
coach factory outlet
coach factory outlet
polo ralph lauren
true religion outlet
cheap jerseys
coach outlet
chanel bags
uggs on sale
ralph lauren outlet
cheap ugg boots
as

raybanoutlet001 said...

chrome hearts
nike zoom kobe
jordans for cheap
adidas nmd online
tiffany and co jewelry
kobe shoes
michael kors outlet online
nike air huarache
michael kors outlet store
michael kors outlet store
cheap nfl jerseys
huarache shoes
cheap oakley sunglasses
cheap authentic jordans
mlb jerseys authentic
cheap uggs
michael kors outlet online
oakley vault
nike air huarache
michael kors handbags outlet
michael kor handbags
http://www.cheap-airjordans.us.com
http://www.kobeshoes.uk
nike dunks
michael kors handbags,michael kors handbags outlet,michael kors purses outlet,cheap michael kors handbags,cheap michael kors purses
gg

Yuanyuan Lin said...

6.17llllllyuanlongchamp handbags
mulberry sale
longchamp outlet
michael kors outlet
michael kors outlet online
ralph lauren outlet
true religion jeans
christian louboutin outlet
coach outlet
cheap oakley sunglasses
nike blazer pas cher
lululemon uk
michael kors outlet online
mulberry handbags
ray ban sunglasses
true religion uk
replica watches
fitflops outlet
air max 90
michael kors outlet online
coach outlet
michael kors outlet sale
soccer jerseys
tory burch outlet
nike roshe
cheap oakley sunglasses
tiffany outlet
pandora outlet
rolex watches
oakley sunglasses wholesale
adidas wings
ray ban sunglasses
polo ralph lauren
true religion canada
michael kors wallet
6.17

Meiqing Xu said...

true religion outlet
versace
ralph lauren outlet
kate spade outlet
true religion outlet
michael kors outlet online
hugo boss outlet
ugg outlet
louis vuitton factory outlet
coach factory outlet
ralph lauren outlet
lacoste polo shirts
nike huarache
puma shoes
cheap ugg sale
tiffany and co
louboutin pas cher
louboutin
michael kors outlet clearance
uggs outlet
nike cortez shoes
true religion jeans
ugg boots outlet
kate spade handbags
louis vuitton handbags
uggs for kids
nike air max 90
coach outlet
michael kors outlet
air max 90
air jordan shoes
cheap basketball shoes
yeezy boost 350
louis vuitton outlet
michael kors outlet
zhuo20160826

chenlina said...

coach bags
michael kors outlet
toms shoes
kate spade outlet
adidas outlet
louis vuitton outlet
retro jordans
ugg sale
coach outlet store online
toms shoes
ugg boots on sale
kate spade handbags
uggs outlet
kate spade
michael kors uk
moncler uk
ugg outlet
michael kors handbags
coach outlet
michael kors outlet
adidas originals
ugg outlet
uggs canada
true religion jeans
louis vuitton outlet
mbt shoes
sac longchamp
uggs outlet
louis vuitton outlet
louis vuitton
coach outlet store online
coach outlet
cheap jordan shoes
louis vuitton outlet
san antonio spurs jerseys
coach outlet
coach outlet
true religion outlet
christian louboutin
michael kors handbags
chenlina20160909

Lynne said...

Very good advice for anynoe in leadership.

Unknown said...

celine outlet
kobe shoes
michael kors outlet clearance
kate spade handbags
uggs on sale
replica watches
nike outlet
michael kors handbags
louis vuitton pas cher
swarovski crystal
chanyuan0924

chenmeinv0 said...

louis vuitton handbags
chaussures ugg
louis vuitton outlet
replica rolex watches
christian louboutin shoes
toms sale
oakley sunglasses outlet
coach outlet online
ugg boots sale
cheap jordan shoes
201610.7chenjinyan

chenlili said...

canada goose
basketball shoes
tiffany and co jewelry
new england patriots jerseys
cheap ray ban sunglasses
michael kors handbags clearance
ugg boots outlet
jordan femme
louis vuitton outlet stores
goose outlet
hzx20161228

Unknown said...

JIANBIN0105
rolex watches
true religion jeans
christian louboutin
toms outlet
true religion outlet
cheap oakley sunglasses
adidas wings shoes
christian louboutin online
christian louboutin outlet
prada outlet online

Gege Dai said...

adidas nmd
true religion outlet
fitflops sale clearance
hermes bags
ralph lauren shirts
louis vuitton outlet
air max uk
ray ban sunglasses
coach outlet
burberry canada
20170208lck

Unknown said...

ravens jerseys
gucci borse
new balance outlet
oakley sunglasses
tennessee titans jersey
converse trainers
polo ralph lauren
boston celtics jersey
cheap nike shoes
coach

xumeiqing said...

20170222meiqing
adidas yeezy boost
true religion outlet
yeezy boost 350
cheap jerseys from china
ugg sale
christian louboutin shoes
michael kors purses
ray ban sunglasses discount
ugg boots canada
longchamp bags

龙大猫 said...

true religion uk
nike air force 1 high
yeezy boost 350 v2
adidas tubular
yeezy shoes
timberland outlet
michael kors outlet
air jordan retro
michael kors outlet
nike roshe run one
achang

ling ling said...

by: toko alat sex
Hello sir, after I read the article you get to the bottom, It is very interesting to look at, it can provide benefits, and also the lessons, I really like it.
so that I can remember with this master page and be back here, I leave a trail so that I could track my trail I have ever visit
alat bantu sex pria
alat bantu sex wanita
I apologize if I trace unfavorable.

lala xie said...

http://www.burberryoutlet-online.net/ burberry outlet online
http://www.katespadeoutlet.ca/ kate spade canada
http://www.pandorarings.org.uk/ pandora rings
http://www.michaelkors--outlet.net/ michael kors outlet
http://www.michaelkorsoutletbags.us/ michael kors outlet
http://www.lebron-james-shoes.us/ nike lebron james
http://www.mlb-shop.net/ major league baseball
http://www.coach-australia.net.au/ coach
http://www.coach-outlet.cc/ Coach Outlet Online
http://www.moncler-jacket.co.uk/ moncler mens jackets
http://www.coach-sunglasses.co/ Coach Sunglasses Outlet

chenmeinv0 said...

nfl jerseys
ralph lauren outlet
reebok shoes
adidas yeezy 350 boost
vans outlet
kate spade outlet
christian louboutin pumps
oakley sunglasses
columbia shoes
birkenstock outlet
2017.4.15xukaimin

raybanoutlet001 said...

oakley sunglasses
michael kors handbags
coach handbags
ugg boots
coach outlet
denver broncos jerseys
nhl jerseys
michael kors outlet
oakley sunglasses wholesale
cheap nike shoes

林磊 said...

20170513 leilei3915
mont blanc pens
nike outlet
canada goose jackets
oakley sunglasses wholesale
ray ban sunglasses for men
coach factory outlet
prada outlet
coach outlet online
cheap oakley sunglasses
christian louboutin

fangyaoting said...

20170520 junda
louis vuitton outlet online
mlb jerseys
hermes outlet store
coach outlet
true religion uk
christian louboutin
ralph lauren uk
burberry canada
fitflops uk
nfl jersey