Monday, March 31, 2014

POINT YOUR FINGER AT YOURSELF

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I’m bugged by blamers…and frankly, so is everyone else. Mostly, we don’t mean to be blamers it but it’s become way too common. Too often it’s our automatic response and that’s not good. And it’s a fruitless management tactic because it hardly ever – never - gets you what you want. And yet, we just keep doing it.

When something goes wrong, what is your first thought? Do you immediately jump to focusing on what the other guy did? Does your brain do a quick scan that starts with “well, I did what I was supposed to do”? Boo. Hiss.

As a manager, your first thought has to be “what was my part in this”? Ask yourself, “If I had done something different would the outcome have been different?” Yes. And possibly, better.

As a manager, you own everything that happens & ownership is the complete opposite of blame. Taking complete responsibility changes your point of view, and that changes everything. Taking responsibility is very freeing, because if you own the problem then you can own the solution.

Try this: when facing a problem as yourself, “what can I do differently”?

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