Monday, October 28, 2013
In case you don’t know the identity of this trio (where do you live??) they are the three judges of American Idol. I started watching the show just this season & I am fascinated by the way they approach the audition process.
It's fascinating to watch because practically every person auditioning is in a highly charged state; this is their "chance of a lifetime". Often, one of the three divas will encourage timid or even poor singers by telling them to believe in themselves….because if they don’t “believe”, then the audience won’t believe. Even though the person doesn't have a prayer of qualifiying the advice they're giving would be terrific in any workplace.
Belief is a very important part of the management process. Your team will surely make mistakes, and that will test your belief in them. Too often, employees become afraid that even one mistake might cause them to lose your respect - or even their jobs. I hope that seems crazy t0 you, but that's how it works in a lot of companies. Too many, I fear.
Instead, imagine how great it would be if a (potentially) fearful employee really knew that his boss believed in him….believed that he was the right person for the job, despite the mistake. Because even talented people make mistakes. Yeah, yeah you know that. We all know that. But do you manage to that truth? Would our staff say that you believe that?
Empowerment has been a business buzzword for a while, with lots of definitions. When managers send a message of belief to their employees that is an example of true empowerment at work.
High performers are often harder on themselves than you will ever be. (Is that true for you?) When you are leading well your team will take responsibility for their mistakes right away – if you make it safe for them to do so. It's on your to make sure that your employees know you believe in them.
Tell them. Make it safe for them to make and admit mistakes. If you do it successfully your employees will take responsibility for their mistakes every time, big time.